60-second walkthrough

Follow one referral between two businesses.

Follow a sample referral from Kestrelbrook Plumbing to Quillfern Restoration: job details, agreed terms, shared updates and payment confirmation. Records and amounts are illustrative.

Product demonstration with sample records. Shops confirm payment between themselves; RefSource keeps the record.

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Walkthrough transcript

Product screens with fictional sample data. The businesses, customer and amounts are made up. This is not a customer result or a real transaction.

  1. 00:00 · A referral you can follow.

    Follow one sample referral from a plumbing business to a restoration business.

  2. 00:04 · Send the handoff.

    Kestrelbrook Plumbing checks the job details and sends the sample mold-remediation referral to Quillfern Restoration.

  3. 00:12 · Review the shared job.

    Quillfern opens the referral and sees the referring business, customer details and submitted status.

  4. 00:19 · Keep the update with the job.

    This view shows the accepted status and the shared appointment-scheduled update. The acceptance and note-entry actions are not shown.

  5. 00:27 · Both businesses can follow along.

    Kestrelbrook sees the shared appointment-scheduled update on the same referral.

  6. 00:32 · Keep the agreement beside the work.

    The Commission tab shows agreed terms at 12%, a recorded $4,800 contract and $576 accrued commission. These amounts are illustrative; the agreement action is not shown.

  7. 00:40 · Record payment separately from receipt.

    Quillfern has reported the direct payment. The sample referral shows $576 awaiting confirmation.

  8. 00:46 · Confirm receipt.

    Kestrelbrook reviews the receipt-confirmation dialog. After confirmation, this obligation leaves the Owed list.

  9. 00:52 · Find the confirmed record.

    The Paid view shows the same referral, #7EFMHH, with $576 and Paid (confirmed). Businesses pay each other directly; RefSource keeps the record.

  10. 00:57 · Ref It.

    Start with a business you know. See how RefSource helps you follow the handoff at refsource.app.

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